Quality & Security policy

The goal of our company is to ensure that the quality of our services meets the needs of the market, thus maintaining and developing our acquired market position. We achieve all this with customer-oriented, project-based operation, professional work, the gradual expansion of our customer base, the provision of the highest possible level of quality service, and the long-term maintenance of the satisfaction and trust of our clients.

The Company has implemented and operates an effective quality management system that effectively supports the appropriate quality of its services, compliance with applicable legal and other external regulations, continuous improvement of customer satisfaction, and commitment and continuous development of its employees at all levels of the organization.

For these purposes the company

• By shaping the product range, following international trends, weighing risks and opportunities, it offers modern business solutions, striving to provide efficient and reliable, easy-to-apply support for various business processes along the most up-to-date logical and technological solutions; In line with the slogan "Simple works",
• It develops quality services for the use of the offered products,
• With its pricing policy and range, it helps to make business economically efficient in order to maintain the quality of service in the long run,
• Establishes, maintains and continuously develops a management system in accordance with the ISO 9001:2015 standard, the consistent operation of which ensures the fulfillment of the requirements formulated by customers, legislation and standards and the increase of customer satisfaction,

• Enforces its quality expectations towards its subcontractors involved in meeting customer requirements,
Through its action, it promotes the economic availability of material and personal conditions, appropriate backgrounds and working conditions for quality work,
• It continuously trains its employees in accordance with the requirements,
• Establishes and maintains an organizational structure and operation based on teamwork, in which employees are involved in learning about requirements, making evidence-based decisions, and can make good use of their skills,
• The Company organizes its developments on a project basis, in which the chain of goal-oriented activities ensures the appropriate end result and makes the responsibility for this clear,

• It promotes quality-conscious and professionally high-quality work through training and other forums for internal communication.

Information security policy

Information, its availability, integrity and confidentiality are an extremely important element of the successful business operation and activity of INNODOX Zrt. Information protection in accordance with ISO / IEC 27001: 2013 in order to ensure the confidentiality of business information, the continuous availability of operational IT infrastructure and databases, the adequacy of data, the confidentiality of personal data and the systematic and reliable fulfillment of other legal and customer requirements we operate the system and are committed to its continuous maintenance and development.

During the operation of the system

• we base our data and information protection measures on a risk assessment,
• we develop and operate solutions that are proportionate to the risks,

• we consider the human factor to be decisive from the point of view of safety, therefore in the case of all our employees and subcontractors
• we make sure that they are aware of the risks related to their activities, their role in mitigating them, and take care of this accordingly,
• we have developed and operated a strict access system in our IT system,
• we constantly monitor the operation and effectiveness of our information security system, incidents, and use this information to set development goals,
• we regulated the activities and processes ensuring the maintenance and development of information security .
• the risk management plan sets out the measures related to the development of the information protection system on an annual basis .

The management of the Company makes its decisions in accordance with the above and expects all employees to support the set goals.

• It develops quality services for the use of the offered products,

• With its pricing policy and range, it helps to make business economically efficient in order to maintain the quality of service in the long run,

• Establishes, maintains and continuously develops a management system in accordance with the ISO 9001:2015 standard, the consistent operation of which ensures the fulfillment of the requirements formulated by customers, legislation and standards and the increase of customer satisfaction,

• Enforces its quality expectations towards its subcontractors involved in meeting customer requirements,

Through its action, it promotes the economic availability of material and personal conditions, appropriate backgrounds and working conditions for quality work,

• It continuously trains its employees in accordance with the requirements,

• Establishes and maintains an organizational structure and operation based on teamwork, in which employees are involved in learning about requirements, making evidence-based decisions, and can make good use of their skills,

• The Company organizes its developments on a project basis, in which the chain of goal-oriented activities ensures the appropriate end result and makes the responsibility for this clear,

• It promotes quality-conscious and professionally high-quality work through training and other forums for internal communication.

Information security policy

• we base our data and information protection measures on a risk assessment,

• we develop and operate solutions that are proportionate to the risks,

• we consider the human factor to be decisive from the point of view of safety, therefore in the case of all our employees and subcontractors

• we make sure that they are aware of the risks related to their activities, their role in mitigating them, and take care of this accordingly,

• we have developed and operated a strict access system in our IT system,

• we constantly monitor the operation and effectiveness of our information security system, incidents, and use this information to set development goals,

• we regulated the activities and processes ensuring the maintenance and development of information security .

• the risk management plan sets out the measures related to the development of the information protection system on an annual basis .

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