SERVICES
From concept to completion, we provide support to our customers from the very beginning of the implementation of the output management, ECM and CCM systems. Based on standard products, we deliver individual solutions which require outstanding technology and special knowledge.
Developing applications that are critical for companies not only requires accurate knowledge of existing technologies, but also systematic assessment and design in the spirit of quality assurance, as well as the use of appropriate tools and techniques. With 20 years of experience in various industries and application areas behind us, our expertise ensures professional service regardless of which phase of digital transformation your company faces challenges.
Our project management methodology was developed following international methodological recommendations, that are primarily based on the Project Management Body of Knowledge (PMBOK), developed by the US Project Management Institute and that is currently considered to be the standard.
Deliberate design
For each phase of the project (Initiation, Planning, Implementation, Monitoring and Control, Closing), we consult with our Customer, and we define the tasks to be performed by each party (Role and Responsibility Matrix).Applying Best Practices
We implement our projects using the highest industry standards and best practices currently available combined with methods that previously gained positive feedbacks from our customers and involving colleagues with proven track record on the given field.Comprehensive service package
Our implementation projects include detailed technical and project planning tasks in the integration, development, testing and deployment phases of the project.Quality assurance
Innodox Technologies' development and implementation processes are audited in accordance with ISO 9001 and ISO 27001 standards.
During implementation, our main goal is to enable our customers to use the solution provided as quickly and efficiently as possible, while managing risks properly.
Errors in an application may directly interfere with the operation of your business and may result in an immediate loss. It is key to ensure their stable operation. Innodox provides support for its own and its partners’ products and other software components integrated into our solutions.
We recommend it to customers who maintain an internal operating team, but occasionally require high-level expertise or extra engineering capacity
With our highly qualified team, we can provide fast recovery of business-critical services and make complex changes in a timely and cost-effective way.
Due to our 20 years of experience, unique professional knowledge and continuous service development, we provide operations services of systems installed and implemented by Innodox putting emphasis on finding the optimal conditions of availability and appropriate security levels - no matter if the system is being operated in-house or in the customer’s environment.
We help our clients with IT support and operator trainings to enable them to configure, further develop, add new elements to their existing systems on their own and operate safely in the customer’s IT environment.
Our Customers can take advantage of our cloud-based solutions without having to create their own infrastructure, by using resources dedicated for them in the private, hybrid or public cloud. Whether it is about using applications, solving data storage problems or a potential computing capacity increase for faster performance, the Cloud offers a safe and easy option.
Predictable costs
Without investment in infrastructure, also saving on maintenance costs
Flexible
Easy to adjust to changing needs, scalable, also available for short-term use
Simple
Fast to implement and accessible to users without any extra applications from everywhere via the internet
Safe
Due to strict encryption methods, data is not lost in case of vis mayor nor by just a laptop lost
Cloud-based services also enable our SME customers to access technologies that were previously only available to large corporations. As for the large businesses, document and content management (mailroom, archive, customer communication, etc.) is exactly the area where it is worth considering the Cloud due to its undisputable benefits.